Customer Service Representative
15 Keefer Rd. St. Catharines, ON L2M 6K4 CA
Job Description
https://app.hint.video/AKwo3q
We are hiring a Customer Service Representative for our client in St. Catharines!
Mon-Fri 9am-5pm, $20-23/hr
Responsibilities:
- Focus will be on keeping customers and sales representatives informed on current and new products, services and deals.
- Answers inbound product and service questions from various channels (emails, phone calls, social media etc).
- Regularly follows up with customers regarding quotes/estimates.
- Coordinate product sample and deliverables to multiline sales representatives.
- Potential to visit with current and prospective customers and attend industry trade shows.
- Stay on top of industry trends to identify potential opportunities for company growth.
Qualifications:
· Outgoing, friendly personality with good vocal acumen
· A self-starter with strong communication skills
· Proficiency in Microsoft Office
· Bilingualism (English and French) an asset
· Experience in the print/promotional product industry an asset
· Experience with phone calling campaigns and sales an asset
· Experience in a call center an asset
Starting date: April
Wage: $23/hour
Working Hours: Monday-Friday 9am-5pm
Please let us know of any accommodations required in preparation of your interview as per the Accessibility for Ontarians with Disabilities Act. Employment Professionals Canada is an equal opportunity employer.
Meet Your Recruiter
Eve BRAITHWAITE
Employment Specialist
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