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Customer Service Representative

St. Catharines, ON L2M 6K4

Posted: 01/02/2024 Industry: Sales and Marketing Job Number: 10602

Job Description


https://app.hint.video/AKwo3q

We are hiring a  Customer Service Representative for our client in St. Catharines!
Mon-Fri 9am-5pm, $20-23/hr

Responsibilities:
  • Focus will be on keeping customers and sales representatives informed on current and new products, services and deals.
  • Answers inbound product and service questions from various channels (emails, phone calls, social media etc).
  • Regularly follows up with customers regarding quotes/estimates.
  • Coordinate product sample and deliverables to multiline sales representatives.
  • Potential to visit with current and prospective customers and attend industry trade shows.
  • Stay on top of industry trends to identify potential opportunities for company growth.

Qualifications:

· Outgoing, friendly personality with good vocal acumen

· A self-starter with strong communication skills

· Proficiency in Microsoft Office

· Bilingualism (English and French) an asset

· Experience in the print/promotional product industry an asset

· Experience with phone calling campaigns and sales an asset

· Experience in a call center an asset

Starting date: April

Wage: $23/hour

Working Hours: Monday-Friday 9am-5pm

Please let us know of any accommodations required in preparation of your interview as per the Accessibility for Ontarians with Disabilities Act. Employment Professionals Canada is an equal opportunity employer.

Meet Your Recruiter

Eve BRAITHWAITE
Employment Specialist

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